What We Make Happen for You

We offer our customers not only high-quality feeding systems and sorting technology, tailored individually to their needs. More importantly, we are introducing innovative after-sales services to build long-term partnerships with our clients that maximize the value of our products and services.

It is our commitment to guarantee our customers maximum efficiency and reliability throughout the entire lifecycle of their machines.

We create individual, customer-centered solutions and offerings. In addition, our supply chains and parts availability can be planned in real time. By integrating digital services and system landscapes, we optimize business processes and unlock new potential. We view after-sales from a 360° perspective – and digitally. This transforms after-sales into: PSA After-Sales.

Spare Parts Supply

For our customers, every minute counts. That's why we offer fast and flexible spare parts supply. Our high level of in-house production and extensive stock of standard components enable us to provide needed parts promptly. We also offer packages for typical wear parts and, if needed, take care of on-site installation.

Easy Format Changes

Our innovative format parts make it easier to convert our customers' systems. They are lightweight and can be installed without tools, allowing our customers to use different formats on one machine. We work closely with our customers to ensure all solutions comply with relevant standards.

Conversion and Modernization Solutions

We offer comprehensive retrofit support for complex conversions and help our customers make existing machines modern and GMP-compliant. Whether adapting to regulatory requirements such as Annex 1, improving efficiency, or integrating innovative modules—our solutions are tailored to our customers’ needs. We can also retrofit existing systems with our SMART-LINEAR-Feeding System, which meets both GMP and Annex 1 requirements. This keeps your production efficient, future-proof, and compliant.

Preventive Maintenance and Servicing

Through proactive maintenance strategies, we minimize downtime. Using modern technologies, we identify potential issues early to ensure the long-term functionality of our customers' machines and reduce operating costs.

Competent Training and Support

Our support team is always available for our customers—by phone, online, or on site. We offer technical support and tailored training for employees to ensure safe and efficient operation.